The meeting place for exchanging knowledge and experience


ItSMF Expo is established as the leading conference in the areas of IT Service Management
and IT Governance in Sweden. At Expo´19 we had 15 exhibitors/partners and 250 participants at the Brewery Conference Centre. The program with strong speakers, engaging topics and rewarding discussions was greatly appreciated. At Expo´20 on April 15-16 we will be in a new location in the centre of Stockholm.Nalen is a well-known venue in the centre of Stockholm City. In the evening of the 15th there will be a gala dinner with awards and entertainment.

Member offer Early Bird

Get your ticket to itSMF Expo’20 to a fantastic price today. Only 7.000 kr for two days inkl. gala dinner if booked no later than December 31th.

Sign up now

itSMF Expo’20

At the fascinating and historical premises at Nalen in the centre of Stockholm City


You will be able to meet leading experts, suppliers, decision makers from large and medium-sized companies, municipalities, county councils and government agencies.

After Conference

After the conference and before the gala evening we will have the After conference pub, as previous years, open in the exhibition area.

Gala evening

On April 15th we will arrange an unforgettable party evening with food, drinks, entertainment and awards.


Many interesting speakers will soon be announced.

Read more


Exciting keynotes and presentations by leading experts. Partner presentations in a separate track.

Read more

Who will be the winner of ”ITSM Initiative of the year” ?

The IT Service Management initiative of this year

itSMF Swedens award for the IT Service Management initiative of the year recognizes and honors the organization that achieved outstanding success in IT Governance and IT Service Management during the previous year. Nominations are accepted from Swedish and global organizations with operations in Sweden. The nominations are not limited to itSMF members only and the jury consists of itSMF Swedens Board of directors. During day 1 at the conference all three selected candidates will present the projects and the winner will be awarded the prize during the gala dinner in the evening.

Who will be the winner of the”Academic Initiative of the year” ?

The academic initiative of this year

itSMF’s annual award for the best ITSM-related degree project or essay. One purpose of the award is to encourage more contacts and increased exchange between ITSM organizations and students. Another is to create a greater interest in the ITSM area within the academy (research and education), which is a prerequisite for the business sector to be able to attract the right skills in the future.

In the evening the prize is awarded to the winner who will also present during the second day of the conference.