Mälarsalen - Dag 1 kl 16:10 - 17:10 Gunnar Ekberg talks about the importance of understanding the world and how often we misinterpret and why, and how intelligence analysis can be used in civil life.
byBrick Management Ronald van Veen is senior advisor at byBrick Management. He has worked with organizational management and governance, mostly within IT and related businesses for more than 20 years. His experience ranges from service management, organizational development and improving efficiency with large internationals such as IBM, AT&T, AstraZeneca, Volvo and SCA, as well as [...]
ASL BiSL Foundation Mark Smalley, also known as The IT Paradigmologist, thinks, writes and speaks extensively about IT ‘paradigms’ such as DevOps. He is an IT Management Consultant at Smalley.IT and Ambassador at the non-profit ASL BiSL Foundation. People collaborate with Mark to discover where they are and to visualize where they want to be. [...]
Westinghouse Electric Sweden AB Nobelterrassen - Dag 2 kl 10:20 - 11:05 More than ten years of ITIL, what have we learned? Westinghouse Sweden has been working for more than 10 years with ITIL in its operations in the nuclear industry, filled with regulatory requirements Here we talk about our journey of introducing [...]
Professor at Stockholm University Mälarsalen - Dag 2 kl 11:30 - 12:15 Åsa Wikforss is a professor in theoretical philosophy at Stockholm University and author of the book "Alternative facts".
Glenn Alverus, MD & Jesper Zachrisson, Solutions architect - Synerity AB Lindgren - Dag 2 kl 11:30 - 11:50 Efficient Service Desk with powerful integration In our presentation, we will review some examples of how, on behalf of different customers, we integrated their ITSM solutions with other solutions and enabled more efficient work processes [...]
Reni Friis has worked in the IT industry for 20 years, and has a strong foundation in IT Management Consulting. She is a strong figure on the international Lean IT scene, and is an avid contributor on conferences, the LITA content board etc. She has contributed with a strong Lean presence in the development of [...]
More than 20 years of experience within IT Service Management and with almost all ITIL® processes. Has furthermore solid practical experience within IT Service Management and the abilities to find pragmatic and simple solutions to nowadays problems and processes: Coaching and facilitation on numerous implementations of core ITIL® processes – focusing on getting things to [...]
Patrick Couch works as a business developer at IBM focusing on Artificial Intelligence, Cognitive Technologies and IBM Watson. Patrick wrote his master thesis on human/machine boundary blurring and pursued a PhD until the went on a sabbatical in the late 90s which landed him in the hey day of the internet start-up scene in Stockholm when [...]