Main sponsors

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 155,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.5 trillion yen (US $40 billion) for the fiscal year ended March 31, 2017. For more information, please see

business_nowBusinessNow is a Nordic consultancy company specialized in the implementation and automation of Service Management processes. Our scope covers the analysis and implementation of the full service life cycle from idea and strategy through to design, transition, operation and improvement. BusinessNow uses international standards, methods and frameworks such as ITIL, ISO 20000, COBIT and MOF as a foundation for process definition, implementation and ServiceNow configuration and support. Our motto is to make common sense based on customer needs, Change Management, the best technology and years of experience in processes and Service Management.



Digitalisering kräver förändring och vi finns här för att tillföra de verktyg och metoder som behövs för att träda in i framtiden. Vi erbjuder konsultation inom teknikstrategi, IT-rådgivning och tjänster inom ledarskap för branschledande företag tvärs över olika sektorer i syfte till att öka tillväxten. Vi hjälper våra kunder att fånga de möjligheter som det digitala har att erbjuda. Sofigate erbjuder de bästa experterna inom IT-management med verkliga exempel och verktyg som finns på marknaden. Vi är Sofigate.

Sofigate grundandes år 2003, och det som då började som en mans vision är nu ett ständigt växande företag med över 550 anställda i Finland, Sverige, Danmark och Storbritannien. Sofigate är ledande i Norden inom IT Management och vi är pionjärer i norra Europa inom Business Technology management. Sofigate var också tidiga med att anamma, utveckla och leverera färdiga lösningar för Service Integration and Management (SIAM). Detta beskrivs utförligt i vår bok ”Industrialized Service Integration”.

Sofigate introducerade ServiceNow till den nordiska marknaden 2009 och sedan dess har vi levererat framgångsrika implementationer och projekt till över 100 kunder i Norden. Vårt kompetenscenter som levererar konsulttjänster och utbildning kring plattformen är ett av Nordens största, med spännvidd över hela ServiceNow-plattformens områden. Som komplement till ServiceNow levererar vi också integrationslösningen Service-Flow ONEiO samt den ledande plattformen för Robotics Process Automation (RPA), UiPath.

Peter Stjernström
Peter Stjernström
 +46 708 48 40 03

Contact Peter if you want to join as partner or exhibitor.



We make our customers better by developing their ability to deliver IT services to their customers and users. Experienced consultants and trainers within the fields of IT governance, compliance and IT service management. We are proud of getting top ratings from our customers.




ServiceNow is the world’s fastest‑growing enterprise cloud software company with more than $2 billion in annual revenue. ServiceNow has more than 6,700 employees worldwide; our more than 4,000 customers include the world’s largest companies. ServiceNow makes work, work better for people. Our cloud-based platform and products deliver digital experiences that help people do their best work.


Synerity offers software solutions and services within Enterprise & IT Service Management, analytics, automation and engagement to help our customers to deliver the best IT services to their employees. We believe in focus and have based our offers on a few carefully chosen software solutions which all have been awarded by analysts like Gartner, Forrester and others and are considered to have a strong market position, being especially innovative and vigorous in growth. Two of the key vendors we represent in Sweden are Cherwell Software and Nexthink.


Freshworks is the leading provider of cloud-based business productivity software based in San Bruno, California. Freshworks’ suite of products include the flagship product, Freshservice, a cloud-based service desk and IT service management solution over an in-app support and engagement platform for mobile-first businesses. With powerful features, an intuitive interface and freemium pricing model, Freshworks’ products are widely used by teams and companies of all sizes.


Atlassian unleashes the potential of every team. Our team collaboration and productivity software help teams organize, discuss and complete shared work. Teams at more than 125,000 customers, across large and small organizations – including General Motors, Walmart Labs, Bank of America Merrill Lynch, Lyft, Verizon, Spotify, and NASA – use Atlassian’s project tracking, content creation and sharing, and service management products to work better together and deliver quality results on time. Learn more about our products, including Jira Software, Confluence, Trello, Bitbucket, and Jira Service Desk at


HappySignals helps organisations to save employees’ time and increase productivity. We help our customers improve their internal services’ performance by shifting the focus to employee experience through measuring and analysing employee happiness and lost worktime. Our ready-made surveys generate response rates far above the sector norms and the vast quantities of data help HappySignals customers identify and prioritise areas for development while highlighting the business value of ITSM services. It also increases service desk agents’ motivation and encourages learning. HappySignals measures the happiness and productivity of more than 500,000 employees in 124 countries and is integrated with leading ITSM Tools.


Micro Focus – Powering Digital Transformation

Micro Focus helps you run your business and transform it. Our software provides the critical tools you need to build, operate, secure, and analyze your enterprise. By design, these tools bridge the gap between existing and emerging technologies—which means you can innovate faster, with less risk, in the race to digital transformation.



Aim 4 Knowledge