Efecte helps service organizations digitalize and automate their work. Customers across Europe leverage our cloud service to operate with greater agility, to improve the experience of end-users, and to save costs. The use cases for our solutions range from IT service management and ticketing to improving employee experiences, business workflows, and customer service. We are the European Alternative to global players in our space. Our headquarters is in Finland, and we have regional hubs in Germany and Sweden. Efecte is listed on the Nasdaq First North Growth Market Finland marketplace. www.efecte.com
ServiceDesk Plus from ManageEngine is a help desk solution with ITIL support for the entire organization. With advanced ITSM features combined with a user-friendly interface, ServiceDesk Plus helps businesses deliver world-class service in a cost-effective way. Available both for local installation and as a cloud service.
Inuit represents ManageEngine in the Swedish market and offers support and services around the solutions in collaboration with partners.
BusinessNow is a Nordic consultancy that specializes in streamlining and automating processes and deliveries within Service Management. We cover your entire service lifecycle, including analysis and implementation, design, operation, and improvements. We are more than 700 certified consultants covering the whole ServiceNow Platform application portfolio and knowledge.
BusinessNow uses international standards, methods and frameworks such as ITIL, ISO 20000, COBIT and MOF as foundation for process definition, implementation, and ServiceNow configuration and support. BusinessNow has more than 50 years of experience with processes and Service Management and more than 100 tool implementation projects under the belt.
Synerity offers software solutions and services within Enterprise & IT Service Management, analytics, automation and engagement to help our customers to deliver the best IT services to their employees. We believe in focus and have based our offers on a few carefully chosen software solutions which all have been awarded by analysts like Gartner, Forrester and others and are considered to have a strong market position, being especially innovative and vigorous in growth. Two of the key vendors we represent in Sweden are Cherwell Software and Nexthink.
Micro Focus helps you run your business and transform it. Our software provides the critical tools you need to build, operate, secure, and analyze your enterprise. By design, these tools bridge the gap between existing and emerging technologies—which means you can innovate faster, with less risk, in the race to digital transformation.
Netgain is digital automation for real.
We help companies to digitize their business in a short time. With our solid knowledge of digital automation, we streamline manual routines, orders and processes for rapid results and increased profitability.
Everything we do at Netgain is automating processes and services. We strive to simple, fast, and rational ways of establishing automation – “Automation made easy”.
Netgain AB started its operations in 2008 and has offices in Stockholm, Norrköping, Lund and Karlstad with consultants all over Sweden. At Netgain, work more than 45 specialist consultants.
HappySignals is an Employee Experience Management Platform for IT that makes experience data visible, understandable, and connected to operational data in IT, enabling enterprises to change their culture to be more open, outcome-focused, and data-driven. Established in 2014 and based in Helsinki, Finland, HappySignals discovers the experiences of over 3 million employees in 130 countries. Our customers have been able to make employees happier and increase productivity by 26% on average. For more information, visit www.happysignals.com.
The interest in technology is a large part of our driving force. The desire to learn everything that is possible – to be the best in our field. When many people know a lot about an area, the collaboration and joy of sharing their knowledge begins – internally and with our customers. Digitalization is in our DNA and we have always helped our customers with technology to develop and achieve their goals.
Zitac delivers deep technical expertise, creative solutions and services to a customer base that extends across Europe. Our goal is to create clear value for those who choose us as their partner in IT. The collaboration creates a creative environment where we, with the help of technology, build magical solutions for our customers.
For about 10 years now, Zitac has been a Ivantis leading strategic partner in ITSM / ESM. Ivanti was formed a couple of years ago when Landesk and HEAT merged. Zitac already works with most of Ivanti’s ITSM customers in the Nordic region and sees great demand from new customers in both the public and private sectors.
During September 2020, it became clear that Ivanti has positioned itself as a Leader in Gartner’s Magic Quadrant for IT Service Management tools 2020. In 2019, they were positioned as a Challenger and have now qualified as a Leader and the Zitac team agrees with Gartner.
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