Micro Focus – Powering Digital Transformation

Micro Focus helps you run your business and transform it. Our software provides the critical tools you need to build, operate, secure, and analyze your enterprise. By design, these tools bridge the gap between existing and emerging technologies—which means you can innovate faster, with less risk, in the race to digital transformation.

Netgain are experts in digitalization and automation. We design, implement and develop smart solutions that streamline processes. Our solutions and knowledge will help you free up time, resources and create great user experiences, higher security and increased sustainability.

We want to make everyday life easier for people

The interest in technology is a large part of our driving force. The desire to learn everything that is possible – to be the best in our field. When many people know a lot about an area, the collaboration and joy of sharing their knowledge begins – internally and with our customers. Digitalization is in our DNA and we have always helped our customers with technology to develop and achieve their goals.

Zitac delivers deep technical expertise, creative solutions and services to a customer base that extends across Europe. Our goal is to create clear value for those who choose us as their partner in IT. The collaboration creates a creative environment where we, with the help of technology, build magical solutions for our customers.

For about 10 years now, Zitac has been a Ivantis leading strategic partner in ITSM / ESM. Ivanti was formed a couple of years ago when Landesk and HEAT merged. Zitac already works with most of Ivanti’s ITSM customers in the Nordic region and sees great demand from new customers in both the public and private sectors.

During September 2020, it became clear that Ivanti has positioned itself as a Leader in Gartner’s Magic Quadrant for IT Service Management tools 2020. In 2019, they were positioned as a Challenger and have now qualified as a Leader and the Zitac team agrees with Gartner.

Since the start of 2015, we have helped our customers with pride, passion and commitment to tailor solutions within both internal and external service and support. Combined with our experience and expertise, we base our offering on solutions that both ourselves and leading analysts such as Gartner and Forrester believe have a strong market position and good prospects. We primarily target companies and organizations that just like us want a little more, set slightly higher quality requirements and want more satisfied IT users. understand the customer’s needs long before they have formulated the problem themselves, and to always try to exceed expectations. In this way, we can add value to your entire organisation and optimise your customer journey.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

4me was founded in 2010 when a couple of experienced ITSM experts realized that large enterprises were already spending a large percentage of their IT budget on external providers.  That realization, combined with the progress of cloud computing and the gradual acceptance of enterprise SaaS applications, signaled a clear need for a new enterprise-class service management solutions with a completely different architecture.  4me combines ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR, and Facilities, as well as external managed service providers, to work seamlessly with each other.

SupWiz is an award-winning SaaS, delivering next-generation AI solutions to improve end-user service and support processes. Our omnichannel and modular solutions include chatbots, voicebots, emailbots, ticket classification & routing, real-time AI assistance for agents, knowledge search engine, and more.  

The solutions enhance existing support systems such as Zendesk, ServiceNow, TopDesk, Puzzel, and many more, improving end-user and agent satisfaction and increasing efficiency. Thousands of agents across different industries use SupWiz’ AI solutions, benefiting millions of end-users in multiple languages. Our customers include several large public institutions (e.g., Tax Authorities, Hospitals, and Governmental units) and private organizations like DSV, NNIT, One.com, AirHelp, TV 2, and many more.